Frequently asked questions

For standard walk-in laptops, basic diagnostic checkups are free. For specialized chip-level motherboard board diagnosis (where tracing components requires significant laboratory bench time), we charge a nominal inspection fee of ₹500 if the client decides not to proceed with the repair after we identify the fault.

Yes. We only fit genuine or OEM-grade replacement parts — screens, batteries, keyboards, and board-level components — never a generic compatible substitute swapped in without telling you. The part we quote is the part we fit.

Board repairs usually require 2 to 4 business days. Tracing microscopic circuits, diagnosing shorted controllers, desoldering, replacing components, and conducting our mandatory stress testing requires focused bench time to ensure device stability.

We prioritize user privacy. Unless the repair specifically relates to operating system corruption or hard drive crashes, we do not require your login password or touch storage drives. For data safety, we recommend backing up critical files before hand-off, or our technicians can assist in extracting the storage drive for you to hold during the board repair.

Our AMC covers company desktops, laptops, office local area routers, and basic operating systems/printers configuration support. It covers preventive cleaning, software health tuneups, and remote/onsite troubleshooting. It does not cover the raw cost of replacement hardware parts if components are physically dead.

Every repair carries a 30-day warranty on the work performed. If the same issue returns within that period, we fix it again at no additional charge.